Shipping Policy

Last updated: 2026

Delivery area

We currently deliver to all areas within Pondicherry. For nearby locations, please contact us before ordering.

Delivery time

• Same-day delivery for orders placed before 4 PM (where possible).
• Next-day delivery for orders placed later in the evening.
• Boarding and grooming bookings are scheduled as per branch availability.

Shipping charges

Delivery is free for most orders within Pondicherry city limits. A small delivery fee may apply for outlying areas or for smaller-value orders.

Order tracking

You will receive order updates via WhatsApp and on your account dashboard. For any delivery queries, please contact us.